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Version: 2.15.X

Accessing User Management

There are two ways to access the User Management application:

  1. Via the application switcher.
  2. Via direct URL.

Accessing User Management Via the Application Switcher

To access the User Management application via the application switcher:

  1. Log in to Cogynt.
  2. Click the application switcher icon (the 3x3 dot grid). Note that the location of the application switcher icon may vary depending on the Cogynt application currently in use.
  3. From the application menu, select User Management.

Via Direct URL

If the correct permissions for the application have been enabled, the User Management application can be reached by accessing the URL directly.

note

Unauthorized access to the URL loads an empty workspace, and the contents of the User Management application do not fully load.

The URL for the User Management application uses the syntax https://auth-[environment].[domain_name].[domain_suffix], where:

  • [environment] is the cluster to access. Customers may have access to different clusters (such as development, staging, production).
  • [domain name] is the customer's domain (for example, cogility).
  • [domain suffix] is the customer's domain suffix (for instance, com, io, org).
tip

Consider the following hypothetical scenario:

  • The production cluster is named prod.
  • The customer's domain is named example.
  • The customer's domain suffix is com.

Given this information, navigating to https://auth-prod.example.com accesses the User Management application in the production environment.