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Version: 2.13.X

Deleting Workstation Data

There are two scenarios in which data can be deleted from Workstation:

  1. Automatic deletion triggered from system generated updates.
  2. User-initiated deletion or resetting of data.


Only permitted users are able to delete or reset data in Workstation.


This guide assumes that users have the required permissions for Workstation: Data Delete –Write.

Most applicable users tend to be in development or testing roles.

Automated Deletion

Automated deletion occurs when a pattern in Authoring receives new information (such as a manual action) that causes the subsequent published event to be deleted or retracted.

When events are deleted:

  • The event is no longer viewable in Workstation. (Corresponding events that were previously added to collections are also deleted.)
  • Corresponding event notifications are automatically deleted.

User-Initiated Deletion

The deletion of data may be applicable in the following scenarios:

  1. An event type needs to be reset or removed, often seen during pattern development and testing.
  2. Event data may be corrupt, requiring deletion and re-ingestion.


When an event type is deleted, re-ingesting it will still retain any events previously linked to any collection provided the event ID is the same.

Permitted users can access Delete Mode. To do so:

  1. At the top of Workstation navigation, click Admin. The admin screen opens.
  2. At the upper right of the Ingestion Settings column, click the trash can icon (🗑). The Ingestion Settings table changes.
  3. At the top of the Ingestion Settings column, select the deletion mode:
    • Global Deletion Mode is used to delete Workstation event data. Proceed to step 4 if using this mode.
    • Event Deletion Mode is used to delete data by one or multiple event type(s). Proceed to step 6 if using this mode.
  4. In Global Deletion Mode, select the relevant option:
    • Delete Data removes most event data in Workstation.
    • Delete Data and Deployment Topic also removes the deployment topic in Kafka. Authoring needs to re-deploy to Workstation in this scenario before data can be re-ingested.
    • Delete Drilldown Data resets and re-ingests Drilldown data. This is useful when encountering Drilldown data issues.
  5. In Global Deletion Mode, after selecting the preferred deletion option, confirm deletion or click Cancel to discard the changes.
  6. In Event Deletion Mode, check the event type to delete.
  7. In Event Deletion Mode, once events are selected for deletion, click Delete Selected Event Types and confirm deletion, or click Cancel to discard the changes.


Regardless of the deletion mode used, the following Workstation objects will remain intact:

  • Collections
  • Tags
  • Comments and attachments on collections
  • Custom Field Templates
  • Linkages between events and collections
  • View Templates
  • Event Detail Templates
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